FUNCTION:
Manage the day-to-day operations of the Nugget Gift shop, to include guest service, supervising staff, merchandising, and ensuring accurate inventory and cycle counts.
RESPONSIBILITIES:
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Order and receive merchandise for store inventory.
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Using the current inventory system, maintain accurate merchandise counts, locate and correct inventory errors. Conduct regular cycle counts.
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Proactively develop, implement and maintain processes to reduce inventory shortage. Maintain window displays, product placement and overall cleanliness of Gift Shop.
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May conduct interviews of prospective Retail Clerk candidates.
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Conducts new hire and on-going training programs with staff
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May performs daily time edits in the payroll system.
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Completes team member coaching/counseling in a timely manner ensuring all required paperwork is turned into HR accurately and promptly.
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Supervise, train, coach and develop Gift Shop team members.
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Administer and track progress of GUEST service program for the Gift Shop area to include suggestive selling, merchandising, and product knowledge.
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Regular predictable attendance is required.
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Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
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Communicate effectively with all levels of the Nugget team and guests.
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Perform work in a safe manner maintaining a safe environment for team members and guests.
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Immediately report unsafe conditions and team member or guest incidents to a member of the management team or Security.
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Maintain a positive and professional image when performing duties or representing the Nugget and encourage others to do the same.
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Other duties and responsibilities as assigned.
REPORTING RELATIONSHIPS: Retail Manger
MINIMUM REQUIREMENTS:
EDUCATION LEVEL:
High School diploma or equivalent is required.
LANGUAGE:
Effectively communicate with others both verbally and in written form using the English language.
EXPERIENCE:
Minimum 2 years’ experience in a retail management/supervisory position.
SPECIAL SKILLS:
Intermediate computer skills required for Microsoft Office to include Excel, Word, Outlook Knowledge of Yellow Dog purchasing/inventory system and Info Genesis point of sale system is preferred.
LICENSE/CERTIFICATION:
Alcohol Awareness Certification.
