This position is pending subject to Board of Trustees approval for Fiscal Year 2027 and is scheduled to start no earlier than 9-1-26
Minimum Starting Salary: $76,190
Maximum Starting Salary - Dependent on Qualifications
Benefits
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Health
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Dental
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Vision
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Life Insurance
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Generous Paid Time Off - 9.23 hrs per pay period
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10 Observed Company Paid Holidays
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8 Hours Annual Volunteer Time Off
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Retirement Plan w/ 6% Employer Contribution
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Employee Assistance Program
GENERAL DESCRIPTION
Performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the strategic plan and goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities and/or business functions; and reviewing and approving budgets within departments or divisions. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Trains department managers on contract requirements and guidelines of services as outlined by the Texas Administrative Code (TAC) and ensures contract/TAC changes are cascaded to the appropriate staff. Provides oversight to ensure said changes are implemented timely and accurately.
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If assigned supervisory responsibilities, supervisor shall apply the principles, techniques and procedures of Positive Coaching in order to increase collaboration and build job skills, meeting with employees on a scheduled basis, depending on the position at least monthly or quarterly to provide formal coaching. For new hires or internal transfers, Manager/Director will provide at least two coachings within the conditional employment period which is typically six months in length.
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Assists in the development and review of divisional policy & procedure.
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Oversees monthly reports to monitor and evaluate that services are delivered in accordance with required guidelines and Center policies.
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Monitors fiscal compliance of grant programming and assists the Director of IDD with budget development.
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Oversees and monitors contracts for assigned services to ensure compliance with contractual requirements, regulatory standards, performance expectations, and organizational policies.
- Assists the Director of IDD with special projects, program implementations, and divisional trainings.
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Assists the IDD Director in training, developing, supervising, monitoring, and evaluating management staff.
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Compiles data, creates reports, and provides presentations to both internal and external stakeholders
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Evaluates staffing needs for assigned departments and ensures positions are posted and hired in compliance with Center procedures and time lines.
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Assists in identifying program deficits, plans corrective action plans and/or improvement initiatives, assists in implementation, and assists in monitoring and evaluation of action plans to ensure compliance with Center, TAC, and/or contractual requirements.
- Assist the IDD Director with IDD management meetings.
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May be assigned to represent CCS and participate in internal or external committee meetings, work groups, and coalitions.
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May fill in for management vacancies as needed.
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Networks with community partners to include providers, schools, hospitals, and other community resources
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Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 workday or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.
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Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center.
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Occasional driving within and outside the catchment area is required.
GENERAL QUALIFICATIONS
Experience/Education/Licensing/Certification
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Bachelor’s degree from an accredited college or university in Human Services, Social Work, Psychology, Public Administration, Healthcare Administration, Business Administration, or a closely related field is required.
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Minimum of seven years of progressively responsible experience in IDD services, or a related field.
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Minimum of five years of supervisory and management experience, including supervising staff in leadership positions or multiple program areas.
- Experience and education may not be substituted for one another.
Knowledge/Skills/Abilities
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Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.
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Ability to complete project documentation within timeframes set by the division. Documentation must be timely and accurate.
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Knowledge of project and program principles, objectives, standards and methods.
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Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel.
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Must be able to read and interpret documents and data.
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Ability to understand written and oral communication.
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Ability to utilize technology to accomplish assigned tasks.
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Attends all staff meetings as directed.
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May serves on work committees as assigned.
General Competencies
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Critical Evaluation
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Communication
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Consultation
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Thoroughness/Attention to Detail
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Time Management
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Excellent interpersonal skills
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Able to exhibit a high level of confidentiality
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Excellent organizational skills
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Must be able to identify and resolve problems in a timely manner
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Must be able to gather and analyze information skillfully
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Ethical Conduct
Relationship Skills
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Ability to communicate effectively, both verbally and in writing.
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Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
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Ability to perform tasks effectively and efficiently.
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Ability to plan and schedule work and implement directives without constant supervision.
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Ability to present a professional appearance and conduct when representing the Center.
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Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
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Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
Other Duties
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This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Requirements
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Must have and maintain a valid drivers’ license with an acceptable driving record.
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Regular attendance and reliability is critical to business operations.
WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS
This position requires the ability to:
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Sit, stand, and walk for extended periods of time.
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See, hear, and communicate effectively to perform job duties.
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Use a computer, telephone, and standard office equipment for prolonged periods.
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Perform repetitive tasks such as typing, filing, and data entry.
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Lift and/or move up to 15 pounds.
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Interact frequently with consumers, staff, and the public in a professional and customer focused manner.
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Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies.
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Ability to perform the essential functions of the position safely and effectively, including maintaining professionalism, sound judgment, appropriate interpersonal interactions, concentration, and the ability to respond appropriately in stressful or crisis situations, with or without reasonable accommodation.
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Work in an environment with frequent interruptions and changing priorities.
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Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA).
AT-WILL EMPLOYMENT STATEMENT
Employment with Central Counties Services is at-will. This means that either the employee or the Center may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Nothing in this job description or any other policy, procedure, or communication should be construed as creating a contract of employment or altering the at-will nature of employment.
EQUAL OPPORTUNITY EMPLOYER
Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.
