About Us
We are a dedicated immigration law firm committed to helping families navigate the U.S. immigration system with compassion and professionalism. We are seeking a reliable, bilingual Receptionist to join our team and be the first point of contact for our clients.
Qualifications:
- Minimum 1 year of experience as a receptionist, administrative assistant, or similar role (law office experience preferred but not required).
- Fully bilingual in English and Spanish – must be able to speak, read, and write fluently in both languages.
- Strong communication and customer service skills.
- Proficient with phones, email, and basic computer programs (Word, Excel, Outlook).
- Organized, detail-oriented, and able to multitask in a busy environment.
Responsibilities:
- Answer and direct phone calls in English and Spanish.
- Greet clients and visitors with professionalism and warmth.
- Schedule and confirm appointments.
- Translate basic information for attorneys and staff when needed.
- Receive, sort, and distribute mail.
- Maintain client files and update case management system.
- Collect client information during intake and route messages to attorneys.
- Handle payments, issue receipts, and track balances.
- Assist attorneys and paralegals with administrative support.
- Maintain cleanliness and order of the reception area.
Job Type: Full-time
Pay: $11.00 per hour
Expected hours: 40.0 per week
Work Location: In person