About the Role
We’re a friendly, customer-focused small business seeking conversational, people-first Retail Associates. You’ll be cross-trained to work in both our Olive Oil & Balsamic shop and our houseplant boutique (Prima Plants). If you love engaging with customers, learning products, and keeping a shop humming, you’ll fit right in.
What You’ll Do
- Customer service that sparks joy: Greet warmly, start conversations, guide simple tastings/samples, and help guests choose great pairings (oil + balsamic) or the right plant/pot combo.
- Register & orders: Ring sales in Square POS, assemble/pack gifts, and support in-store pickups.
- Daily shop care: Restock shelves, tidy displays, light cleaning, sweeping/mopping per schedule, trash, and general upkeep.
- Bottling & labeling: Bottle olive oils and balsamics; label, cap/shrink, following simple cleanliness and quality checks (training provided).
- Plant care basics: Water on schedule, light pruning/tidying, basic pest checks, simple repot requests (training provided).
- Two locations: Work shifts in Hamburg and East Aurora as scheduled; reliable transportation required.
Growth & Advancement
- Milestones with raises: Increases as you master cross-training (customer experience, bottling SOPs, sampling best practices, plant care basics, opening/closing checklists).
- Expanded roles: Opportunity to become a Manager (store operations, scheduling, coaching, and standards).
- Development: Ongoing coaching, product education, and plant-care skill building.
What You’ll Bring
- People-first energy: You enjoy starting conversations and helping customers discover favorites.
- Reliability & follow-through: On time, follows checklists, communicates clearly.
- Detail focus: Comfortable with labeling, basic food-safe sampling, and plant care steps.
- Physical ability: On your feet, occasional ladder/step-stool, and lifting up to ~35 lbs.
- Schedule flexibility: Mix of weekends and weekdays; able to work at either store.
Nice-to-Haves
- Retail or plant shop/greenhouse experience (not required—training provided).
- Interest in cooking/flavor pairings or houseplants.
Perks
- Employee discount on oils/vinegars and plants
- Hands-on training across both shops
- Supportive, small-business team culture
- Room for advancement with performance-based raises
Schedule & Locations
- Mix of weekend + weekday shifts (weekend availability is required)
- Shifts at Hamburg and East Aurora
How to Apply
Apply on Indeed with your resume.
Job Types: Full-time, Part-time, Seasonal
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
