Positions Location: Lansing, MI Job Description General Purpose of Job: Assist
Positions Location: Lansing, MI
General Purpose of Job:
Assist patients, physicians, customers and caregivers in an accurate, organized manner. Serves as the initial contact with patients arriving for Imaging Services.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Greet patients and obtain pertinent patient demographic/insurance information for registration to process orders for patient exams.
- Respond to inquiries concerning the activities and operation of department by referring to established policies and procedures.
- Answer all incoming phone calls.
- Copy films from PACS for referring physicians and patient pick up.
- Provide support and assistance to the Radiologists to streamline workflow in an electronic environment that facilitates rapid turnaround of interpretation results.
- Operate various standard office equipment such as photocopier, fax, computer and tube system. Use of computer/specified computer programs, to obtain department reports.
- Fix patient files in PACS System (demographics with correct images).
- Distribute and call radiology preliminary results to ED, Critical Care and Nursing Units and referring physicians.
- Assist with the completion of studies on the Incomplete Worklist, by checking in patient's study, correcting demographic errors and coordinating physician interpretation of study.
- Obtain patient information, lab results, prior images for Radiologist review prior to scheduling biopsy procedures.
- Schedule MRI exams ordered for inpatients
- Assisting technologists with various duties such as transporting and moving patients and identifying images for processing.
- Responsible to Ultrasound, Okemos, Sparrow Health Center Lansing and Mammography duties as assigned for relief during vacations, sick calls, etc.
General Requirements
None
Work Experience
• Preferred - Knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course preferred. • Preferred-Previous experience working in a healthcare environment.
Education
High School Diploma or GED
Specialized Knowledge and Skills
• Adept with customer service. • Ability to work at multiple locations. • Effective communication skills to interact with diverse populations. • Ability to perform duties in stressful situations.
University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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