As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
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Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
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Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
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Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
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Transition into opening/closing duties.
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Make guests really happy by providing great guest service.
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Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members
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Know and uphold standards for product quality
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Work the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotions
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Execute and support all food safety requirements and practice
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Control food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling procedures
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Complete additional e-learning as required
Requirements:
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Great communication skills to communicate effectively with guests and co-workers
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Must have a positive attitude and ethics which support our values and culture.
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Must be a strong team player.
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Ability to train and coach others.
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Ability to stand/walk for up to 8-10 hours per day.
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The ability to lift up to 55 pounds.
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The ability to push and pull up to 55 pounds.
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The ability to squat or crouch to lift items from floor level.
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Ability for twisting of the back up to 90 degrees left and right.
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Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.
The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. Within just a matter of months, the couple was married. We continue to be a family owned business that believes in hard work, having fun and making it so every family can afford pizza night.
Pay:
Benefits:
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
