Malak Jewelers is a family-owned business and one of the largest jewelry stores in Charlotte, North Carolina. With a diverse selection, from designer and bridal jewelry to estate pieces, watches, and specialized 22 karat jewelry, we cater to a wide array of tastes and budgets. Our team is dedicated to providing exceptional customer service, helping clients find the perfect piece of jewelry for themselves or a loved one in a welcoming and pressure-free environment. With a 5-star average rating on Google and over 2,500+ reviews, we take pride in our reputation for quality and service. Join our team to be a part of our mission to celebrate and adorn special moments with beautiful, high-quality jewelry.
If you are organized, driven, work well under pressure, have critical thinking & interpersonal skills, strong written and verbal communication skills, and a sharp attention to detail, then we are seeking to bring you on our team as an Office Administrator & Customer Service Representative!
This position is responsible for performing a variety of duties including answering calls and emails from clients and wholesalers, operating our point of sale software, maintaining files, and assisting our customers with sales during busy times. We need someone well organized and has passion for customer service to help Malak Jewelers achieve its goals. Must have customer service and critical thinking skills, proficient in reading & writing, while working well in a team environment. Opportunity for advancement.
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
Experience:
- Customer service: 2 years (Required)
- Writing skills: 1 year (Preferred)
- Inventory management: 2 years (Preferred)
Work Location: In person
