Description:
Automotive Service Advisor – Be the Voice of the Service Lane! Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!
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Greet customers like a champ and get the details on what their car needs
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Help diagnose issues (with a little road testing, if needed!)
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Create clear, accurate repair orders and cost estimates
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Keep customers in the loop about repairs, timelines, and any surprises
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Recommend services that keep vehicles running like new
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Test drive vehicles to confirm issues or fixes
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Handle questions, concerns, and complaints with professionalism and care
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Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
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Make sure cars are safe, secure, and ready to roll
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Work in a fun, supportive environment
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Play a key role in helping people take care of their cars
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Learn and grow with hands-on experience
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Be part of a company that values your input and energy
Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!
Requirements:
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A friendly, helpful attitude and excellent communication skills
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An eye for detail and a knack for staying organized
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Someone who genuinely cares about customer satisfaction
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Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
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Strong knowledge of automotive systems and maintenance services
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Ability to explain technical information in a way customers understand
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Comfort using scheduling and service software (we’ll train you on the specifics)
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Valid driver’s license and clean driving record
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High school diploma or equivalent (post-secondary education a plus) .
