Hani's is looking for a highly organized and detail-oriented Administrative & Operations Coordinator to support our team in all areas of the business. This position plays a critical role in the daily operations of the bakery, assisting with administration, purchasing, bookkeeping, events, catering, guest relations, and various operational projects. The ideal candidate is proactive, resourceful, enjoys hospitality, and thrives in a fast-paced environment.
Responsibilities
- Provide administrative support to the management team.
- Manage calendars, meetings, appointments, and scheduling.
- Coordinate incoming email, phone and in-person inquiries related to catering, events, partnerships, and guests.
- Build and maintain invoices and administrative systems within Toast POS and related platforms, including Catering and xtraCHEF.
- Prepare reports, schedules, spreadsheets, forms, and operational documentation.
- Maintain and update recipe databases, menu descriptions, and food costing information.
- Assist with bookkeeping, invoicing, accounts payable, and vendor communications.
- Coordinate the purchasing of office supplies, guest disposables, packaging materials, and other operational needs.
- Assist with ordering, inventory tracking, and delivery coordination.
- Maintain guest notes, preferences, and hospitality records.
- Support marketing initiatives, email campaigns, and community outreach efforts.
- Facilitate communication across departments to ensure smooth daily operations.
- Manage multiple projects simultaneously while meeting deadlines.
- Support special projects and initiatives as assigned.
What We Need From You
- Minimum of 1 year of experience in administration, operations, hospitality, bookkeeping, or office administration.
- Exceptional organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office, Google Workspace, and general business software.
- Experience with Toast POS, xtraCHEF, bookkeeping, purchasing, or restaurant operations is preferred.
- Professional, positive, and service-oriented attitude.
- Ability to maintain confidentiality and exercise discretion.
What You’ll Get From Us
- An hourly rate of $25 - $30 based on experience.*
- Scheduled work evaluations with opportunities for advancement and pay increases.
- Paid Time Off to support a balanced life outside of work.
- Unpaid Safe and Sick Leave, and Prenatal Leave.
- An employee discount of 20% at Hani’s Bakery + Café.
- An annual Wellness Allowance.
- Complimentary staff meals and drinks during your shifts.
We look forward to hearing from you!
- The above represents the expected hourly range for this position. Ultimately, we'll consider your experience and other job-related factors in determining your pay.
Disclaimer: This job description may not encompass all assigned duties, responsibilities, or aspects of the position and may be amended at any time at the sole discretion of the Employer.
Hani's Bakery + Cafe is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
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