Parts Associate – Join the Team at Key City Harley-Davidson
Location: Dubuque, Iowa
Full-Time Position
Do you enjoy motorcycles, helping people, and being part of a team that feels more like family than coworkers? At Key City Harley-Davidson, we're looking for an energetic, customer-focused Parts Associate who wants to be part of something bigger than just a job.
Key City Harley-Davidson was built on a passion for riding, strong community roots, and creating an exceptional experience for every customer who walks through our doors. Our owners, John and Brody, believe Harley-Davidson is more than a motorcycle—it's a lifestyle, a culture, and a community. We're proud to bring that spirit to riders throughout Northeast Iowa.
What You'll Do
As a Parts Associate, you'll help riders keep their motorcycles on the road by providing outstanding service and expert support.
Responsibilities include:
- Assisting customers in finding the right parts and accessories
- Working closely with the Service Department to support repair and maintenance needs
- Receiving, stocking, and organizing inventory
- Maintaining attractive and accurate merchandise displays
- Processing parts orders and special orders
- Following up with customers on ordered parts
- Helping customers customize and personalize their motorcycles
- Keeping the parts department clean, organized, and well-stocked
- Building relationships with customers and creating memorable experiences
What We're Looking For
- Positive attitude and strong work ethic
- Excellent customer service and communication skills
- Ability to learn product knowledge quickly
- Strong attention to detail and organizational skills
- Team-player mentality
- Basic computer skills
- Motorcycle or powersports knowledge is a plus, but we can teach the right person
- Retail, automotive, powersports, or parts experience preferred but not required
Why You'll Love Working Here
- Competitive pay
- Paid time off and benefits package
- Employee discounts on motorcycles, parts, accessories, and apparel
- Opportunities for training and career growth
- Supportive leadership team
- Fun, fast-paced environment
- Work around motorcycles every day
- Be part of local events, rides, and the Harley-Davidson community
Who Thrives Here?
The best Parts Associates aren't just parts people—they're problem solvers. They enjoy helping customers, learning new products, staying organized, and being part of a team that genuinely enjoys coming to work.
Whether you're an experienced parts professional, a motorcycle enthusiast, or someone looking for a career with growth opportunities, we'd love to meet you.
Ready to Ride With Us?
Join the team at Key City Harley-Davidson and help create unforgettable experiences for riders throughout the Midwest.
Apply today and become part of the Key City Harley-Davidson family.
Passion. People. Motorcycles. That's what we're all about.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Are you available to work weekends?
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Dubuque, IA 52003 (Required)
Work Location: In person
