About Us
We are a growing wholesale jewelry company seeking a reliable, detail-oriented individual to join our team. This position is ideal for someone who enjoys customer service, organization, and working in a fast-paced office environment.
Responsibilities
- Enter and process customer orders accurately and efficiently.
- Respond to customer inquiries via phone and email.
- Assist customers with product information, order status, pricing, and shipping updates.
- Maintain customer records and update account information as needed.
- Prepare and process invoices, order confirmations, and related documents.
- Coordinate with the sales and production teams to ensure timely order fulfillment.
- Assist with inventory tracking and general office administration.
- Organize files, reports, and customer communications.
- Support the team with various administrative and clerical tasks.
Qualifications
- Previous customer service and/or order entry experience preferred.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office, especially Outlook and Excel.
- Ability to multitask and manage priorities in a fast-paced environment.
- Professional, dependable, and team-oriented with excellent interpersonal skills.
- Experience in wholesale, retail, fashion, or jewelry industries is a plus.
What We Offer
- Friendly and collaborative work environment.
- Opportunity to grow within the company.
- Competitive compensation based on experience.
- Full-time position.
Salary is commensurate with experience and will be discussed during the interview .
Pay: $24.06 - $28.97 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
