JOB Provide information and support to students and other patrons in the Student Success and Advising Center. EXAMPLE OF DUTIES
- Assist with the computer processes required for admissions, testing, advising, financial aid, and payment.
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Assist students one-on-one with information and processes related to student affairs.
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Assist prospective students with the Apply Texas application.
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Assist students with pre-testing activities as required by the advising process.
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Assist students with locating and completing initial financial aid paperwork within the expectations of a generalist.
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Provide directions to resources on campus beyond those available in the Student Success and Advising Center.
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Follow the procedures of the Student Success and Advising Center.
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Be available to assist with special events sponsored by the College, including, but not limited to, registration, marketing, and student activities.
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May be scheduled to work at College sites including McNair, Liberty, and other off campus sites or event locations.
SUPPLEMENTAL INFORMATION
- High School Diploma or equivalent (G.E.D.)
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Six (6) months of related work experience
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Must have a basic understanding of college offices and resources, so students may be directed to appropriate services
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Knowledge of Microsoft Office and website navigation
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Must be aware of and sensitive to cultural differences
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Must have excellent customer services skills
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Must be available to work evenings and weekends, as needed
