Location: Michigan City, IN
Position Type: Part-Time / Full-Time (based on availability)
At Shady Creek Winery, our Leads set the tone for the entire guest experience. They are the go-to support for the Front of House team, the problem-solvers on the floor, and the leaders who ensure everything runs smoothly from open to close.
We’re looking for a confident, service-driven leader who can guide the team, support operations, and step in wherever needed—all while maintaining a warm and welcoming guest experience.
What You’ll Do
- Work alongside the General Manager to serve as a point person for Front of House operations during each shift.
- Support and guide Hosts, Support Staff, and Wine Tasting Associates
- Step into any role (host stand, bar, floor, retail) as needed
- Handle guest concerns professionally and resolve issues in the moment
- Maintain strong communication with managers and the team throughout the shift
- Oversee opening and closing responsibilities, ensuring standards are met
- Monitor cleanliness, organization, and overall presentation of the winery
- Help uphold service standards and reinforce training expectations
What We’re Looking For
- Previous experience in hospitality or a leadership role preferred
- Strong communication and decision-making skills
- Ability to stay calm, confident, and solutions-focused in a fast-paced environment
- Natural leadership presence—team members look to you for direction
- Strong understanding of guest experience and service flow
- Flexible, team-first mindset with willingness to jump in anywhere
- Availability on weekends and holidays
Why You’ll Love It Here
- A dynamic, fast-paced winery environment
- Opportunity to grow into higher leadership roles
- A collaborative team culture that values strong leadership
- The ability to make a direct impact on both guest and team experience
Compensation
$14/hour base pay + tips
Typical total earnings range from $20–$30+/hour
Our Ideal Candidate
You’re someone who leads by example. You notice what’s happening on the floor before anyone says it, step in without hesitation, and support your team in a way that builds confidence and consistency. You understand that great leadership creates great guest experiences.
