Manager – Left Bank Hot Dogs
The Manager is responsible for the day-to-day operation of Left Bank, ensuring every customer has a fast, friendly, and consistent experience while leading the team by example. This role is accountable for store performance, team development, food quality, cleanliness, and profitability.
Core Responsibilities
- Open and close the restaurant according to company procedures.
- Lead daily operations and maintain a fast-paced, organized kitchen and front counter.
- Deliver exceptional customer service and resolve customer concerns professionally.
- Train, coach, and develop employees on food preparation, customer service, and company standards.
- Create and manage employee schedules to ensure proper staffing.
- Maintain labor costs while meeting operational needs.
- Manage inventory, place orders, and monitor food and supply costs.
- Ensure all food is prepared safely and consistently according to Left Bank recipes and standards.
- Maintain a clean, organized, and health-code-compliant restaurant at all times.
- Ensure all employees follow food safety, sanitation, and alcohol service regulations where applicable.
- Monitor cash handling, deposits, drawer accuracy, and daily reporting.
- Coordinate catering, Party Cart events, and special promotions when scheduled.
- Assist with marketing initiatives, loyalty programs, and community events.
- Handle vendor relationships and receive deliveries.
- Communicate regularly with ownership regarding sales, staffing, maintenance needs, and opportunities for improvement.
- Solve problems quickly while maintaining a positive work environment.
Leadership Expectations
A Left Bank Manager is expected to:
- Lead from the front and never ask an employee to do something they wouldn't do themselves.
- Set the standard for urgency, professionalism, and hospitality.
- Hold employees accountable while coaching with respect.
- Build a team culture centered around reliability, teamwork, and pride in the business.
- Make decisions that improve guest satisfaction, profitability, and operational efficiency.
Success Measures
A successful manager consistently delivers:
- Fast ticket times
- Excellent guest experiences
- Clean and organized operations
- Low food waste and controlled labor costs
- Accurate inventory and ordering
- High employee retention and accountability
- Strong sales growth and profitability
Requirements
- Previous restaurant leadership or management experience preferred.
- Ability to multitask in a fast-paced environment.
- Strong communication and leadership skills.
- Ability to lift up to 50 pounds and remain on your feet for extended periods.
- Availability to work mornings, evenings, weekends, holidays, and special events as needed.
- Illinois Food Manager Certification (or ability to obtain).
- BASSET Certification if responsible for alcohol service.
At Left Bank, our managers don't just run shifts—they protect a local institution. Every decision should reflect our commitment to great food, exceptional service, and the community we've proudly served since 1963.
Pay: $40,000.00 per year
Work Location: In person
