MINIMUM PHYSICAL AND MENTAL ABILITIES REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
Cognitive Demands, Skills and Abilities: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; actively looking for ways to help people; managing one’s own time and the time of others; adjusting actions in relation to others’ actions; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approach to problems; considering the relative costs and benefits of potential actions to choose the most appropriate one; ability to identify and understand the speech of another person; ability to listen to and understand information and ideas presented through spoken words and sentences; ability to apply general rules to specific problems to produce answers that make sense; ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
Job Knowledge: Knowledge of office management, equipment and procedures; comprehensive knowledge of the principals of bookkeeping, filing systems, computers and related software; knowledge of word processing; ability to apply current office technology, resources and services to assist customers (external and internal); knowledge of City Ordinances and municipal government, business math, interpersonal relations and the ability to use the English language effectively; ability to exercise independent judgment in making decisions in accordance with established policies and regulations, and to plan and supervise the work of others; ability to arrange things or actions in a certain order or pattern according to a specific rule of set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Language Ability and Interpersonal Communication: Ability to speak clearly so others can understand you; effective communication skills and the ability to provide assistance to employees, and the general public; ability to listen to and understand information and ideas presented through spoken words and sentences; ability to speak clearly, distinctly and effectively with fellow employees; read in English and compare similarities and differences between words and series of numbers; apply common sense understanding to the work process, procedures, programs and services; and to provide and follow verbal and written instructions.
Physical requirements: Ability to see details at close range (within a few feet of the observer); ability to see details at a distance.
Regularly lifts up to 10 pounds and occasionally lifts up to 30 pounds.
Work Environment: Work is normally performed in a general inside office environment with appropriate heating and cooling and is not subject to significant occupational or environmental hazards other than those normally associated with general public contact.
