As a Junior Account Manager for Restoration Connection, you’ll be joining a high-growth team focused on helping clients who have experienced unexpected damage from a flood or fire.
Our team of carefully vetted home damage mitigation professionals are extremely responsive, experts in water and flood damage, and give homeowners peace of mind while getting back to normal fast. Because of our quality standards, we are the preferred choice for referral partners who are committed to building long-term relationships with the homeowners they serve.
This role is a great opportunity for someone who enjoys building relationships, learning sales and account management, attending networking events, and supporting a growing book of referral partners.
What You’ll Do, Key Outcomes
- Support the growth of new business from referral partners
- Help maintain strong relationships with existing referral accounts
- Provide exceptional service to referral partners through our core values of Responsiveness, Integrity, Care and Respect, and Planning
- Assist in achieving monthly and quarterly lead growth goals
- Learn the restoration, flood, fire, and referral partner industries
Important Actions
- Build and support referral partner relationships
- Attend marketing events, networking events, and partner meetings
- Learn where potential partners are currently referring flood and fire losses
- Help identify pain points partners may have with their existing referral relationships
- Follow up with referral partners consistently and professionally
- Meet with existing partners regularly to strengthen relationships
- Learn partner business goals, challenges, and referral trends
- Help identify where our service partner team is excelling and where improvement may be needed
- Communicate closely with internal team members and service providers to help maintain high-quality service levels
- Track activity, partner feedback, and lead opportunities
Who We Are
We are proud to be a small business focused on serving our partners, customers, and team members. We know we succeed only when we passionately serve each other and the homeowners who need our help.
Our Purpose:
To serve homeowners by creating peace of mind and getting their lives back to normal, fast.
Our Mission:
To be the most responsive and valued flood and fire services partner in the Western United States.
Our Values:
Responsiveness, Life-long Learning, Integrity, Planning, Care & Respect
We invest in the distinctive people who lend us their talent to fulfill our company purpose. We offer professional and personal development opportunities for team members who are hungry to learn, grow, and make an impact.
Who You Are
You are motivated, coachable, and excited to grow in a relationship-driven business development role. You enjoy meeting new people, following up, staying organized, and helping others succeed.
You may not have years of account management experience yet, but you are sharp, dependable, and willing to learn. You take pride in keeping your word, communicating clearly, and representing the company professionally.
The ideal candidate is service-driven, personable, organized, and comfortable in a fast-paced, growing company.
QualificationsRequired
- 1+ year of professional experience in sales, customer service, marketing, account support, or a customer-facing role
- Strong relationship-building skills
- Comfortable meeting new people and attending networking events
- Results-driven with persistence and follow-through
- Strong organizational and multitasking abilities
- Commitment to growth, learning, and being coached
- Strong written and verbal communication skills
- Professional, positive, and service-focused attitude
- Valid driver’s license and reliable transportation
Strongly Desired
- Experience in sales, marketing, restoration, insurance, real estate, plumbing, HVAC, property management, or another referral-based industry
- Prior experience attending networking or business development events
- Bachelor’s degree or equivalent work experience
- Interest in growing into a senior account management or business development role
If you don’t think you meet every qualification above but are still interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited, sharp, coachable, and ready to grow with the team.
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
Work Location: In person
