Description:
About the Role
As a Community Manager, you'll oversee the daily operations of VOA's supportive housing properties, ensuring communities are safe, compliant, and well-maintained while supporting positive resident experiences.
This is not a traditional property management role. Our residents often face barriers to housing stability, so we're looking for someone who can balance compliance and lease enforcement with professionalism, empathy, and strong problem-solving skills.
Requirements:
Key Responsibilities:
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Manage daily property operations and resident relations
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Oversee leasing, move-ins, and applicant screening
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Ensure compliance with HUD, LIHTC, Fair Housing, and agency requirements
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Maintain resident files, certifications, and required documentation
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Coordinate property maintenance and unit inspections
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Collect rent and maintain operational records
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Address resident concerns and lease-related issues
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Collaborate with supportive services staff to promote housing stability
Who we are looking for:
This role is a strong fit for someone who-
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Has 2+ years of property management experience
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Understands affordable housing or multifamily housing operations
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Can manage compliance while building positive resident relationships
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Is organized, detail-oriented, and comfortable managing competing priorities
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Communicates effectively and handles difficult situations professionally
Preferred:
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HUD and/or LIHTC experience
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CAM, CPM, or similar certification
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Supportive housing or human services experience
Requirements:
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High School Diploma or GED
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Valid Driver's License
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Ability to maintain auto liability insurance
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Ability to pass background checks
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Must be at least 21 years old
Compensation and Benefits:
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Competitive hourly pay
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100% employer-paid medical, dental, and vision insurance (approx. $12,000–$15,000 annual value)
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Employer-paid life insurance and long-term disability
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Generous PTO and sick leave
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8 paid holidays plus up to 5 floating holidays
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403(b) retirement plan
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PSLF-eligible employer
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Ongoing training and professional development
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Free EV charging at our main location
About VOA
Volunteers of America Eastern Washington & Northern Idaho provides housing, shelter, behavioral health, and supportive services throughout the region.
If you're an experienced property management professional who believes housing can be a platform for stability and success, we'd love to hear from you.
