Roles & Responsibilities
Office duties including:
a. Scanning and sending of routers to Billing
b. Tracking and reporting patient payments to Billing
c. Medical record requests completed as needed
d. Tracking of A1C for diabetic patients
e. Tracking of Metrics to ensure meeting quarterly requirements
f. Surgery Scheduling
g. Ordering of medical supplies
h. Support Prior Authorizations as needed to support the MA
i. Orthotics management to ensure pre-authorizations completed and patient payments collected per informatio
j. Creation of office processes to support improvements or new processes
Support of patient care as MA when needed:
a. Weights/heights/blood pressures/pulse for all patients seen – entered into EHR system during patient visit
b. Daily follow-up of all messages from doctors and phone calls to closure before leaving for the day
c. Completion of surgery paperwork including:
i. Ordering/coordination to make sure items and reps needed for surgery are lined up and ready to go.
ii. Pre-Authorization and referrals as needed.
iii. Including documenting in chart along with communication to patients.
d. Calling of patients for test results and other items as directed by doctor
e. Orthotics scanning and ordering including documentation of status and costs that need to be charged to patients
f. Shoes ordering including necessary paperwork and information
g. Fall Risk Assessment for patients per Health Maintenance
Cross training of front desk duties to cover employee being out of office.
Other duties as assigned and trained
Skills:
1. Proficient use of Microsoft (Word and Excel)
2. EHR experience with NextGen desirable
Pay: $24.00 - $26.00 per hour
Benefits:
Work Location: In person
