Morning shift: M-TH 8:30am-2:30pm, alternating Fridays.
We are excited to hire a part-time receptionist to join our growing team!
The receptionist's responsibilities include a warm greeting to all patients, answering phone calls, assisting patients with questions regarding services and products, booking all appointments, checking patients into the computer system and charging for services performed. Additionally, the Front Desk Representative assists with transitional cleaning as needed.
Responsibilities:
- Be on time for shift and maintain consistent, regular attendance record.
- Properly open and close each day according to Standard Operating Procedures.
- Accurately book, and re-schedule appointments.
- Acknowledge and warmly greet everyone who enters and leaves the office.
- Ensure that the check-in, check-out and payment process is handled accurately, in accordance with company policy.
- Provide Patients with detailed descriptions of treatments, packages, and services.
- Utilize computers with skill and proficiency; document Patient information in electronic record as directed.
- Answer the phone promptly.
- Actively promote Greencastle Chiropractic, treatments, services, as well as programs, promotions and/or discounts available.
- Handle Patients’ questions and concerns promptly, professionally and courteously.
- Maintain complete confidentiality in all Patient matters in accordance with company policy.
- Must be able to work without constant direct /supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings.
- Filing patient records
- Office general cleaning
Position Requirements:
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Must possess basic math skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication, listening and computer skills
- Must be a team player
- Must have own reliable transportation
Experience Requirements:
- Minimum of 1 year of experience as a Front Desk personnel or as Customer Service representative OR
- Minimum of 1 year of employment within a Medical office.
Physical Demands and Work Environment:
- Work environment will be stressful at times, as overall office activities and work levels fluctuate
- Must be able to bend, stoop, stretch, stand, and set for extended periods of time
- Subject to long periods of sitting and exposure to computer screen
- Ability to perform repetitive motions of wrist, hands, and or fingers due to extensive computer use
- Must be able to lift 30 pounds as needed
- Excellent ability to communicate both verbally and in writing
- Ability to effectively communicate through verbal and written communication.
Job Type: Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 25.0 – 32.0 per week
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Medical office: 1 year (Preferred)
- Customer service: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Greencastle, PA 17225 (Required)
Work Location: In person
