Front of House Manager — Upscale family dining
Responsibilities:
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Manage all front of house operations — dining room, host stand, takeout, private dining.
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Greet and seat guests. Manage the flow of the dining room.
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Take orders accurately and communicate them to the kitchen.
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Handle private room (Amber Room) reservations and guest setup.
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Bus tables, reset for next guests, keep the floor clean.
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Know the menu — what's in each dish, common allergens, halal status — and answer guest questions confidently.
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Process payments and handle takeout/pickup orders via POS.
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Train FOH staff to upsell — appetizers, desserts (künefe, baklava), catering services, and private dining bookings.
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Set and enforce customer service standards. Handle complaints and resolve issues on the spot.
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Maintain the restaurant's brand image — cleanliness, music, lighting, table presentation, staff appearance, and overall atmosphere.
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Manage the restaurant's social media presence and online reputation as needed.
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Handle daily cash counts, register reconciliation, credit card batching, and bank deposits.
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Manage FOH labor — hiring, scheduling, payroll tracking, and controlling labor costs.
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Track FOH-related expenses (supplies, linens, serviceware, POS fees).
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Communicate daily sales figures and any financial discrepancies to ownership.
Benefits:
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Competitive Salary and potential bonus
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Paid time off and sick days
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Opportunity for advancement and growth
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Solid culture and work environment
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Chance to develop others
Requirements:
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2+ years managing FOH in a full-service restaurant.
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Strong with numbers, POS systems, and cash handling.
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Must lead by example on the floor — this is not a desk job.
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Weekend and evening availability required.
