equipment used in maintaining and cleaning storm sewer systems and structures. Knowledge of
the principles, practices and procedures used in maintaining and repairing storm drainage
infrastructure.
- Safety - Knowledge of occupational hazards and safety precautions associated with storm
drainage system and facilities, underground utilities.
- Supervision - Knowledge of leadership techniques, principles and procedures to assign work,
schedule, supervise, train, and evaluate the work of assigned staff.
- Customer Service – Thorough knowledge of principles and processes for providing customer
services. This includes setting and meeting quality standards for services and evaluation of
customer satisfaction.
REQUIRED SKILLS
• Judgment/Decision Making — Evaluating the best method of research and then exercising
appropriate judgment in establishing priorities and resolving complex matters. Considering the
relative costs and benefits of potential actions to choose the most appropriate one.
- Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with citizens, employees, managers, and representatives from other departments and
organizations.
- Technology - Utilizes personal computer applications to include word processing, spreadsheet,
Cityworks and related software.
REQUIRED ABILITIES
- Coordination of Work – Ability to establish and implement effective administrative programs and
procedures. Ability to plan and organize daily work routine. Establishes priorities for the
completion of work in accordance with sound time-management methodology. Attends and
maintains a calendar for meetings, deadlines and events. Performs a broad range of supervisory
responsibilities over others.
- Communication – Excellent ability to communicate complex ideas and proposals effectively so
others will understand to include preparation of reports, agendas, and policies. Excellent ability
to listen and understand information and ideas presented verbally or in writing. Ability to handle
a variety of employee relations issues with tact, confidentiality and diplomacy.
EDUCATION AND EXPERIENCE
Requires a high school diploma and 3-5 years of experience in storm sewer and drainage work or a
related field and 1-2 years of supervisory experience or any equivalent combination of
education and experience.
ADDITIONAL REQUIREMENTS
Requires satisfactory results from a pre-employment medical evaluation; pre-employment substance
abuse testing and is subject to random alcohol and controlled substance testing.
Must obtain a Commercial Driver’s License (CDL) permit prior to employment and complete the
practical portion of the CDL test within 60 days of employment.
Page 2 of 3 Revised: 09/01/2015
