About us
Momi Land Indoor Playground is a kids play center and party venue for kids 8 and under. Momi Land strives to provide a fun, safe, and clean facility for families to enjoy. Momi Land was founded in 2019 and currently operations in three locations in Columbus. We pride ourselves on our unique play features and our cleanliness.
What we are looking for:
We are looking for a Store Manager to join our management team! We are a small team with lots of room for career growth as we grow the business. This position will focus on overseeing the day to day operations of the store and ensure we continue to provide exceptional experience for our customers.
Job Responsibilities:
-Ensuring the daily operations are running smoothly (checking customers in, arranging staff breaks, organizing store space, handle inventory and re-stocking needs)
-Ensure exceptional customer service for all guests
-Assist with scheduling shifts and arranging back up coverage for staff call offs
-Address customer inquiries and resolve complaints
-Train new team members and provide coaching/feedback to current team members
-Ensure that the store is maintained to the standard level of cleanliness as outlined in the employee handbook, and that opening/closing tasks are completed
-Communicate with management on the status of store operations, and provide feedback/ideas for improvement to management
Qualifications:
-3 years experience as store manager in a retail store or similar business
-Willingness to learn and adapt to the needs of the environment
-A humble and scrappy get-it-done mindset, able to be hands on with things like using a screwdriver, unclogging a toilet.
-Ability to communicate and collaborate with team members of different personalities
-Ability to coordinate and delegate tasks to team members while balancing workloads and maintaining team cohesiveness
-Able to de-escalate conflicts and handle stressful situations that arise
-Availability to work full days on weekends, candidates who can work both weekend days preferred.
What we Offer:
-Momi Land is invested in the growth of our staff members and conducts salary reviews approximately every 6 months
-Year end bonus in accordance to performance
-Reimbursement for up to $100 per month on healthcare expenses
-Free visits to play at Momi Land during non working hours
-Career growth, we continue to grow our business and are committed to have our staff grow with us
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
Application Question(s):
- Do you have prior experience managing a retail, customer-facing, or service-based business? (If yes, briefly describe your responsibilities and team size.)
- Please describe an example of a conflict you helped resolve as a manager.
- This role requires being on your feet, multitasking, and handling both customers and team needs during busy hours. Are you comfortable in a fast-paced, hands-on environment?
- Tell us about a time you made a positive impact on a team or work environment. What did you do, and what was the result?
- Availability on weekends is required for this role, are you comfortable with working on weekends?
- What is your desired salary per hour?
- This role involves stepping into an established store with existing staff and procedures. Training will be fairly hands-on and self-guided at first. How comfortable are you with learning on the job and collaborating with the current team to get up to speed?”
Work Location: In person
