Responsibilities:
- Oversee and manage all front of house operations, including customer service, staff supervision, and inventory management
- Ensure a high level of customer satisfaction by providing exceptional service and resolving any issues or complaints
- Train and supervise front of house staff, including hosts/hostesses, servers, and bartenders
- Coordinate with the kitchen staff to ensure smooth and efficient food production and delivery
- Maintain cleanliness and organization of the dining area, bar, and restrooms
- Manage reservations and seating arrangements to optimize table turnover and maximize revenue
- Implement and enforce health and safety regulations to ensure a safe dining environment
- Handle cash transactions and manage the point-of-sale (POS) system
- Collaborate with the management team to develop and implement policies, procedures, and promotions
Requirements:
- Previous experience in a similar role in the restaurant or hospitality industry
- Strong knowledge of kitchen operations, food production, and culinary techniques
- Excellent leadership and communication skills to effectively manage a diverse team
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Proficient in using POS systems for order processing and inventory management
- Knowledge of banquet operations is a plus
- Flexibility to work evenings, weekends, and holidays as required
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Baton Rouge, LA 70808: Relocate before starting work (Required)
Work Location: In person
