Overview:
We are seeking a detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations and providing excellent customer service. They will play a crucial role in ensuring the smooth operation of the law firm by providing crucial and timely medical records and bills for our cases, serving demands for cases, and requesting/compiling medical records and bills for the attorney.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office, help new clients with paperwork
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Perform other clerical receptionist duties such as filing, photocopying, faxing, and appointment scheduling
- Requesting clients medical records and bills once completed with treatment
- Maintain and update patient records using electronic medical record systems (ciox, casepeer)
- Draft and serve demands to insurance providers and attorneys
Skills:
- Strong organizational skills with attention to detail
- The ability to multitask
- Proficient in Microsoft Word, Excel, Adobe
- Excellent communication and interpersonal abilities
- Familiarity with electronic health records
- Knowledge of personal injury cases
- Bilingual (English, Spanish)
This position requires knowledge of medical records, medical bills, Chartswap database, health insurances, and health insurance liens. The ideal candidate should have experience working with personal injury cases, and knowledge of the pre-litigation and litigation process of a personal injury firm. If you are a dedicated individual with a passion for personal injury, we invite you to apply for this rewarding opportunity.
If you are a proactive individual with exceptional communication skills and a passion for customer service, we encourage you to apply for this position.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
Ability to Commute:
- El Paso, TX 79902 (Required)
Ability to Relocate:
- El Paso, TX 79902: Relocate before starting work (Required)
Work Location: In person
