EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Program & Project Leadership:
Own deployment projects from kickoff through closeout, ensuring scope, schedule, quality, and readiness criteria are met.
Build and maintain project plans, milestones, RAID logs (Risks, Assumptions, Issues, Dependencies), and change control processes.
Drive weekly/daily execution rhythms (standups, war rooms, stakeholder syncs) to keep deployments on track.
Identify and remove blockers, escalate effectively, and manage tradeoffs across cost, time, and quality.
Onsite Deployment Execution
Lead and coordinate onsite deployment activities, directing technicians and ensuring adherence to procedures, safety requirements, and site rules.
Validate prerequisite readiness (space/power/cooling/network, access permissions, rack elevations, receiving/staging, tool availability).
Oversee hardware installation workflows such as rack-and-stack, cabling, labeling, power-on checks, and basic validation steps.
Ensure correct handling of assets (chain of custody, inventory accuracy, serial tracking, receiving discrepancies).
Customer Requirements & Stakeholder Management
Gather, document, and manage customer requirements, ensuring alignment on deliverables, acceptance criteria, and site constraints.
Serve as the primary customer-facing lead for project communication, expectations, and coordination.
Translate customer needs into actionable tasks for internal teams (engineering, logistics, operations, vendor/field services).
Proactively manage scope changes and communicate impacts clearly.
Communication & Reporting
Provide clear, timely status updates to customers and internal stakeholders, including progress, risks, issues, and next steps.
Produce regular reporting artifacts (executive summaries, milestone trackers, deployment readiness checklists).
Maintain strong written documentation for technical and non-technical audiences.
Documentation & Project Closeout
Ensure accurate project documentation throughout execution (plans, MOPs/SOPs, change logs, validation results).
Lead closeout: acceptance sign-off, lessons learned, final reporting, and handoff to operations/support.
Confirm all deliverables are complete (as-built documentation, inventory reconciliation, final timelines, and customer confirmation).
