We are looking for early risers! We are looking to hire for the 4:00am opening shift, this shift runs until 9am.
Position Summary:
As a Front Desk Associate at Gold’s Gym Lake Ridge, you are the first point of contact for our members and guests. Your role is essential in setting the tone for a positive and engaging gym experience. You will be responsible for providing outstanding customer service, supporting daily gym operations, and ensuring every member feels welcomed, informed, and motivated.
Key Responsibilities:
Greet members, guests, and staff in a friendly, professional, and energetic manner.
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Check members into the system and verify memberships.
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Handle incoming calls, answer questions about gym services and policies, and route inquiries as needed.
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Maintain a clean, organized, and inviting front desk and lobby area.
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Assist with member check-ins and account questions and membership sales
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Manage retail transactions, including selling merchandise, snacks, and beverages using POS systems.
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Monitor gym traffic to ensure member safety and proper facility usage.
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Assist with opening and closing duties, and maintain accurate shift notes and reports if necessary
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Promote upcoming events, training packages, and club initiatives.
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Follow company procedures and uphold Gold’s Gym brand standards.
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Report maintenance or safety issues promptly to management.
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Qualifications:
Prior experience in customer service, hospitality, or front desk roles preferred.
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Positive attitude with excellent communication and interpersonal skills.
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Basic computer skills and ability to learn new systems quickly.
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Understanding of cash handling and point-of-sale transactions.
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Must be detail-oriented, organized, and dependable.
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Current CPR certification (required or must be obtained within 30 days of hire).
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Must be available to work flexible shifts including mornings, evenings, weekends, and holidays.
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What We Offer:
Competitive hourly wage
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Complimentary gym membership
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Opportunities for growth and advancement within the Gold’s Gym network
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A fun, energetic, and team-oriented work environment
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Discounts on retail
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Join the Legacy:
Gold’s Gym has been a global leader in fitness for over 50 years — and at Gold’s Gym Lake Ridge, we’re committed to changing lives through fitness. When you join our team, you’re not just taking a job — you’re stepping into a community that values passion, purpose, and progress.
