We are willing to train candidates who demonstrate strong aptitude, work ethic, and basic understanding of electronics and computers.
Join our dynamic team as a Cell Phone Technician, where you'll be at the forefront of mobile device repair and technical support. This role offers the opportunity to diagnose, troubleshoot, and repair a wide range of smartphones and tablets, including devices running Android and iOS. You will use hands-on skills and technical knowledge to ensure devices function properly while delivering strong customer service in a retail environment. If you enjoy problem-solving, working with technology, and helping people, this is a strong fit.
Responsibilities
- Diagnose hardware and software issues on smartphones and tablets
- Perform repairs including screen replacements, battery replacements, charging port repairs, and small-component soldering
- Troubleshoot device issues to identify root causes of failures
- Provide software support such as updates, resets, and device setup
- Use specialized tools and equipment to complete repairs
- Maintain clean and organized workstations
- Communicate repair status and solutions clearly to customers
- Assist with retail sales by explaining repair options, accessories, and services
Experience Preferred (Nice to Have)
- Experience repairing smartphones, tablets, or similar electronics
- Familiarity with Android, iOS, Windows, or macOS
- Experience with micro-soldering or board-level repair
- Background in retail or technical customer service
- General knowledge of mobile device components and repair workflows
We are willing to train candidates who demonstrate strong aptitude, work ethic,
Essential (Required)
- Strong problem-solving skills and ability to troubleshoot efficiently
- Good hand dexterity and attention to detail
- Ability to learn quickly and follow repair procedures
- Basic computer skills (file navigation, software installs, device setup)
- Strong communication and customer service skills
- Reliable attendance and ability to work in a fast-paced environment
- Ability to stay organized and manage multiple tasks or repairs
- Professional attitude and accountability
- Honesty and integrity, especially when handling customer devices and data
- Comfort explaining services and making recommendations to customers
Pay: From $17.00 per hour
Work Location: In person
