Shulman & Hill is a premier Workers Compensation and Personal Injury firm. We seek to hire a bilingual (with Spanish fluency) Intake Coordinator to join our team in the Manhattan office. Our representation in both workers’ compensation and personal injury results in maximum outcomes for our clients. The ideal candidate will handle:
Responsibilities:
The Intake Coordinator will have extensive contact with clients, attorneys, and medical providers as well as handle in- person client appointments.
· Handle and complete client pre-screens and applications (phone calls, walk-ins, referrals, emails, and online applications)
· Meet and interview potential clients to collect documents and gather information about client’s legal matter.
· Conduct client interviews for new cases.
· Provide information, referrals, and advice under the supervision of an attorney.
· Open new files, gather, and analyze intake information and relevant documents.
· Coordinate follow-up services including appointments, referrals, and client correspondence.
· Maintain documentation and records for use in the firm’s litigation case management system.
· Complete assignments, tasks and/or checklists in a timely fashion.
· Properly document, save any phone calls, emails and/or correspondence pertaining to specific claims.
· Respond to emails and return calls in a timely fashion.
· Enter and track referral information in the litigation case management system.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- legal: 2 years (Required)
Language:
Work Location: In person
