Description:
Position Summary:
This role is responsible for ensuring guests receive the highest quality guest experience during events. Ensures all areas rented by the client are activated and staffed for the duration of the event. Hosts guests for site visits and tours of all H&B event spaces. Responsible for setting up and tearing down for each event. Maintains event equipment and assists with upkeep of spaces. Ensure events team standards are aligned with H&B core values.
Essential Functions
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Oversee operations for all scheduled events.
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Responsible for set up and tear down for each event.
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Ensures all experiences listed in the client’s contract are covered by a brand ambassador for the duration of the event.
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Give factory tours and assist with museum experiences during event when needed.
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Hosts guests for site visits and tours of all H&B event spaces.
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Address any A/V malfunctions including troubleshooting and contacting A/V service providers.
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Performs inventory checks monthly of event supplies.
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Notifies Events Manager of any maintenance needed for event spaces and equipment.
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Assists with event administrative duties as needed.
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Prepare floorplans for client approval.
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Assists in training future event staff.
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Works nights and weekends as needed.
Other Duties:
Performs other job-related duties and responsibilities as assigned.
Requirements:
Requirements:
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Bachelor’s degree or, equivalent experience will be considered.
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Excellent customer service skills and mindset.
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Strong and confident communicator.
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Sales driven.
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Knowledge of POS systems such as Outbound and Counterpoint.
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Knowledge of and passion for baseball preferred.
