At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven leaders who want to grow with us.
We live our core values every day:
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People-First Service
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Accountability
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Empowerment
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Grit & Perseverance
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Diversity, Inclusion & Belonging
The Assistant General Manager supports the General Manager in overseeing all on-site operations and achieving financial and operational objectives for the community. This role plays a key part in ensuring accurate reporting, strong resident satisfaction, and compliance with company policies and applicable laws, while helping drive overall property performance.
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Partner with the General Manager to maximize revenue and manage expenses within budget
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Ensure accuracy of financial data, reporting, and revenue-related analytics
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Oversee rent collection processes and coordinate with collection agencies as needed
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Ensure all billing and revenue entries are accurate within property management systems
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Respond to resident service requests and ensure timely resolution with maintenance team
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Maintain high levels of resident satisfaction through proactive communication and follow-up
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Support resolution of resident concerns and ensure proper documentation and follow-through
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Assist with leasing activities including tours, applications, and lease execution
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Inspect units, common areas, and property conditions to ensure standards are maintained
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Support unit turns and readiness for scheduled move-ins
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Partner with the General Manager to implement and maintain operational standards
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Assist in training and developing on-site team members
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Support scheduling and coordination of team activities and responsibilities
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Ensure adherence to safety policies, inspections, and key control procedures
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Ensure compliance with local, state, and federal housing and employment laws
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Support eviction processes in coordination with legal counsel when required
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Compile and analyze data for reporting and operational insights
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Stay informed on industry trends and local market conditions
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Support planning and execution of resident events and programming
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Partner with Resident Life teams to enhance community engagement
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Perform other duties as assigned to support community success
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Previous experience in property management
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Strong understanding of property operations and financial fundamentals
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Excellent communication skills with the ability to interact across all levels
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Strong customer service and problem-solving abilities
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Ability to manage multiple priorities in a fast-paced environment
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Proficiency in Microsoft Office and property management systems
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Demonstrated leadership and team support capabilities
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Ability to obtain any required state leasing license within required timeframe
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Bachelor’s degree
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Experience in student housing or multifamily environments
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Primarily Monday–Friday
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Extended hours, evenings, and weekends required based on business needs
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Ability to move throughout the property and conduct inspections
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Frequent use of computer and office equipment
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Ability to communicate effectively in person, phone, and written formats
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Occasionally lift up to 30 lbs.
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Ability to travel locally and occasionally overnight as needed
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Competitive compensation + performance-based bonus opportunities
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Comprehensive benefits package (medical, dental, vision)
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401(k) with company match
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12-weeks Paid Parental Leave
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Company Paid Sabbatical Leave
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12 company-paid holidays
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Birthday holiday
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Paid Time Off — Starting at 120 hours per year
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Sick and safe time
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Short and long-term disability insurance
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Pet insurance options
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Career growth opportunities within a rapidly growing organization
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A people-first culture focused on development and success
