Job description
Position Title: Thrift Store Procurement Operations Lead
Department: Thrift Store
Classification : Full-Time, Non-Exempt
Reports To: Director of Thrift Operations
Work Hours : Typically 40 hours per week. Flexibility to work evenings, weekends, and holidays as business needs require.
Our Mission
Champion pets and empower their people. Every team member contributes to our mission through exceptional service, stewardship, and a commitment to working Better Together.
Position Summary
The Procurement Operations Lead provides day-to-day oversight for procurement, production, and inventory operations while serving as an integral member of the Thrift Store team. This position partners with Retail Operations Lead to ensure the overall success of store operations, recognizing that exceptional donor service, customer experience, merchandising, production, and operational excellence are shared responsibilities. Together, the Leads model collaboration, accountability, and a One Team approach that supports Halifax Humane Society's mission and strategic vision.
Key Responsibilities
Leadership & Cross-Functional Operations
- Serve as a member of the Thrift Store leadership team and partner closely with the Retail Operations Lead to ensure seamless daily operations across all areas of the store.
- Serve as the primary backup to the Retail Operations Lead and assume leadership responsibilities in retail operations as business needs require.
- Cross-train in procurement, merchandising, customer service, retail operations, and inventory processing to provide operational continuity.
- Support all associates and volunteers regardless of assigned work area, reinforcing a One Team culture.
- Promote collaboration, flexibility, and shared accountability across the organization.
Procurement & Inventory Leadership
- Lead daily sorting, pricing, processing, and movement of donated merchandise.
- Maintain efficient inventory flow and uphold quality standards that maximize sales and revenue.
- Identify workflow improvements that increase productivity and operational efficiency.
Donation Pick-Up & Logistics Coordination
- Oversee and coordinate the daily schedule for donation pick-ups and deliveries, ensuring efficient routing, timely service, and alignment with staffing and operational priorities.
- Monitor adherence to the organization's advertised pick-up schedule and proactively resolve scheduling conflicts or service interruptions to maintain customer satisfaction.
- Collaborate with the Retail Operations Lead to ensure donated merchandise is received, processed, and transitioned efficiently into inventory.
- Continuously evaluate and improve pick-up and delivery processes to increase efficiency, donor satisfaction, and operational effectiveness.
Fleet & Box Truck Operations
- Operate the organization's box truck and other authorized vehicles as needed to complete donation pick-ups, deliveries, and other operational assignments safely and professionally.
- Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance, safety, or mechanical concerns to the Maintenance Manager to ensure timely corrective action.
- Maintain accurate vehicle inspection logs and ensure compliance with organizational safety policies and applicable motor vehicle regulations.
Success Measures
- Meet production goals and support monthly sales objectives.
- Maintain operational flexibility by successfully covering Retail Operations Lead responsibilities as needed.
- Demonstrate collaboration, accountability, and Better Together leadership..
Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or equivalent required.
- Minimum of one year of retail, inventory processing, or supervisory experience.
- Valid Florida driver's license with an acceptable driving record.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made on a case-by-case basis.
- Requires the ability to be physically active during the entire shift. This position involves extensive hours in an outside environment to ensure our services are delivered reliably
- Ability to work outdoors in various weather conditions, including heat and rain.
- While performing the duties of this job, the employee is required to frequently reach with hands and arms.
- Ability to repeatedly lift 50 pounds, safely and effectively.
- The employee is required to stand, walk, sit, stoop, kneel, or crouch.
Employment Requirements
- Successful completion of criminal background check
- Negative Drug Screening
- Valid and unrestricted Florida driver’s license with a clean DMV record for the past 3 years.
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Ormond Beach, FL 32174: Relocate before starting work (Required)
Work Location: In person
