Team Member
Position Overview
The Team Member plays a key role in delivering the Feel Good experience. This position is responsible for preparing products, serving customers, and maintaining a clean, organized, and positive environment.
A Team Member represents the bran at all times through attitude, quality of work, and customer interaction.
This position requires opening the store art 7:00am. Typical shifts begin at 7:00am and end between 12:00pm and 1:30pm depending on business needs.
Key Responsibilities
Customer Experience
- Provide a warm, friendly, and genuine welcome to every customer
- Deliver top-notch service to every guest, regardless of who they are.
- Take orders accurately and efficiently.
- Answer questions about the menu with confidence.
- Resolve basic customer concerns in a positive and professional manner.
- Ensure every customer leaves with great experience.
Product Preparation
- Prepare smoothies, bowls, waffles, and other menu items following recipes exactly.
- Maintain consistency, presentation, and quality standards.
- Work efficiently while maintaining attention to detail.
- Restock ingredients and supplies as needed.
Cleanliness & Organization
- Maintain a clean and organized kitchen at all times.
- Follow “Clean as you go” standards at all times.
- Wash dishes, sanitize surfaces, and restock stations.
- Ensure compliance with health and safety regulations.
- Maintain cleanliness in customer areas, including indoor & outdoor tables.
Team Work & Accountability
- Support team members during shifts
- Communicate clearly and respectfully
- Be proactive, step in when help is needed
- Follow instructions from Shift Leader, Assistant Manager or Manager.
- Be open to feedback and continuous improvement.
Operations & Standards
- Arrive on time & ready to work (ideally 5 minutes before shift)
- Follow all company rules, policies and procedures.
- No cellphone use in kitchen or prep areas
- Ensure orders are prepared in a timely manner.
- Help maintain a smooth and efficient work flow.
Qualifications
- Positive attitude and strong work ethic
- Responsible, punctual, and reliable.
- Ability to work in a fast paced environment.
- Good communication and teamwork skills
- Attention to detail
- Willingness to learn and grow
What we value
At Feel Good we value team members who:
- Take pride in their work.
- Care about quality and customer experience
- Bring Good Energy to the team
- Stay proactive and engaged
- Want to grow within the company
Performance Expectation
- Consistent quality in product preparation
- Excellent customer service
- Clean and organized workspace
- Reliability and punctuality
- Positive contribution to team environment
Growth Opportunity
This position is the foundation for growth within the company.
Team Members who demonstrate strong performance, leadership, and initiative may be considered for advancement to Shift Leader.
* Important Note:
This role is not based on seniority or time worked. It is a leadership position that requires responsibility, consistency, and accountability.
Pay: $9.50 - $10.50 per hour
Benefits:
- Employee discount
- Paid training
Education:
- High school or equivalent (Required)
Experience:
- Restaurant: 1 year (Required)
Language:
- English & Spanish (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
