仕事内容:
We are looking for a front desk reception staff in the upscale Japanese restaurant, who will manage reservations and seatings by following establishment rules and standards. Duties include but are not limited to answering telephones, taking reservations, greeting and seating guests, handling guests inquiries and requests, taking takeout orders, and using POS systems at all stages of service.
Receptionist Duties and Responsibilities:
- Inputting reservations into the SevenRooms
- Ensuring that tables are set before clients’ arrival
- Managing the front desk by checking voicemail, receiving incoming calls, greeting and attending to guests
- Informing guests about the availability of tables and direct them to the tables
- Taking to-go orders and using POS to send to the kitchen, pack order and hand them off with accuracy
- Keeping records of guests who visit the restaurant
- Assisting guests with answers to queries, and providing solutions to issues within your capacity
- Collaborating with other staff to ensure that guest complaints are properly attended to in a timely manner
- Communicating with other staff to inform them of specific needs and complaints
Requirements and Qualifications:
- High level of professionalism and reliability in a restaurant environment
- A warm and welcoming demeanor
- A strong and friendly phone manner
- Knowledge of restaurant booking systems such as SevenRooms
- Knowledge of restaurant POS systems such as Toast
- Capability of running a busy reception desk in a sizeable restaurant
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Referral program
- Tuition reimbursement
- Vision insurance
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Night shift
Shift availability:
Ability to Commute:
- Chandler, AZ 85224 (Required)
Work Location: In person
