Colton’s Point Marina is seeking a dependable, organized, and customer-focused Office Manager to join our team. This position is responsible for supporting the day-to-day administrative and customer service operations of the marina while helping ensure customers receive a professional and positive experience.
The ideal candidate is someone who is organized, comfortable working with customers, able to multitask, and willing to learn the systems and processes used in a marine-service environment.
Schedule
Monday–Friday, 8:00 AM–4:30 PM
Responsibilities
- Manage daily office operations and administrative tasks
- Provide friendly and professional customer service in person, over the phone, and through email
- Assist customers with questions, requests, accounts, and general marina services
- Process sales and transactions using the marina’s point-of-sale system
- Maintain accurate customer and business records
- Assist with invoicing, payments, bookkeeping, and other financial/administrative duties
- Coordinate and communicate with customers regarding service and marina-related needs
- Assist with service management and scheduling as needed
- Assist with parts management, including tracking, organizing, and ordering parts
- Communicate with vendors and suppliers when necessary
- Use Microsoft Office programs and other computer-based systems to complete daily tasks
- Maintain organized files, documents, and customer information
- Assist with general office organization and other duties as needed
- Learn and utilize the marina’s point-of-sale and business management systems
Qualifications
Required:
- Strong customer service and communication skills
- Excellent organization and attention to detail
- Ability to multitask and prioritize responsibilities
- Comfortable working independently and as part of a team
- Basic computer proficiency
- Ability to learn new software and systems
- Professional and dependable attitude
Preferred:
- Previous office management or administrative experience
- Experience in the marine or boating industry
- Experience with bookkeeping, invoicing, or financial transactions
- Experience with point-of-sale systems
- Experience with Adobe Photoshop and/or Illustrator
- Proficiency with Microsoft Outlook, Word, Excel, and other Microsoft Office applications
Marine industry experience is preferred but not required. Training will be provided for marina-specific systems, procedures, and the point-of-sale platform.
Benefits
- Paid Time Off (PTO)
- Employee discount
- Monday–Friday schedule
- Consistent daytime hours
- Training provided
What We're Looking For
We are looking for someone who takes pride in their work, enjoys helping customers, and can stay organized in a busy office environment. The Office Manager plays an important role in keeping the marina’s administrative and customer-facing operations running smoothly.
If you are organized, personable, dependable, and eager to learn, we encourage you to apply.
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
