Join Our Growing Team as a Customer Engagement Specialist!
Transform Homes, Transform Lives – Make a Real Impact Every Day
Are you passionate about helping people create their dream spaces? Do you thrive in a dynamic, fast-paced environment where every conversation matters? Coastal Bath Company is looking for an energetic Customer Engagement Specialist to join our mission of transforming bathrooms and enhancing lives!
What You'll Do:
- Be the Voice of Excellence: Connect with homeowners who are excited about upgrading their bathrooms and guide them through their journey
- Create Meaningful Connections: Engage with customers through inbound and outbound calls, building relationships that lead to life-changing home improvements
- Drive Success: Schedule qualified appointments for our expert Design Consultants, directly contributing to our customers' dream transformations
- Deliver Exceptional Experiences: Provide outstanding service that creates lasting first impressions and exceeds customer expectations
- Grow with Purpose: Work in a collaborative environment where your success drives both personal achievement and company growth
What Makes You Perfect for This Role:
- High Energy & Ambition: You bring enthusiasm to every interaction and are driven to exceed expectations
- Natural Communicator: You're an excellent listener with an outgoing personality who thrives on connecting with people
- Results-Oriented: You're determined, consistent, and persistent in achieving your goals
- Team Player: You excel in fast-paced, cooperative environments and value collaboration
- Service-Focused: You're patient, detail-oriented, and genuinely care about helping others
- Coachable: You're eager to learn, grow, and continuously improve your skills
Why Choose Coastal Bath Company:
- Make a Difference: Help families create beautiful, functional spaces they'll love for years to come
- Professional Growth: Direct reporting to our Customer Engagement Manager with ongoing coaching and development
- Dynamic Environment: Every day brings new challenges and opportunities to excel
- Supportive Team: Work alongside passionate professionals who are committed to your success
Ready to turn conversations into transformations?
Join us in creating exceptional experiences that help homeowners fall in love with their spaces all over again!
Coastal Bath Company is an equal opportunity employer committed to creating an inclusive environment for all team members.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
