Job Overview
We are seeking a Dispatcher/backup CSR to join our team. The ideal candidate will play a crucial role in supporting the HVAC and plumbing departments in making sure our customers have a positive experience from beginning to end. Hours would be 9-5, Monday-Friday
Responsibilities
- Dispatch service techs to jobs and debrief them after each call
- Act as a backup for the phones
- Various administrative tasks to support the team
Requirements
- Experience with Service Titan is a HUGE plus
- Highly customer service driven
We are a small family owned business with a great team of people! We are a fast growing company so there is a lot of room for growth for the right candidate.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person