Service Writer
Honda of Stamford
Honda of Stamford is seeking a motivated, customer focused Service Writer to join our growing team. If you thrive in a fast paced environment and enjoy building relationships while delivering exceptional service, we’d love to meet you.
Compensation:
$600 per week base salary plus commission
Position Overview:
The Service Writer serves as the primary point of contact between our customers and the service department. You’ll be responsible for understanding customer concerns, clearly communicating repair recommendations, and ensuring a smooth, professional service experience from start to finish.
Key Responsibilities:
- Greet customers promptly and professionally
- Listen to and document customer concerns accurately
- Open and close repair orders in a timely manner
- Communicate recommended services and repairs clearly and confidently
- Provide accurate estimates for time and cost of repairs
- Maintain consistent follow up with customers regarding vehicle status
- Coordinate with technicians to ensure efficient workflow
- Upsell maintenance services when appropriate
- Ensure high levels of customer satisfaction
Qualifications:
- Previous automotive service writing or advisor experience preferred
- Strong communication and customer service skills
- Ability to multitask in a fast paced environment
- Basic understanding of automotive systems and maintenance
- Professional appearance and positive attitude
- Valid driver’s license
What We Offer:
- $600 per week base salary plus commission
- Growth opportunities within the organization
- Supportive team environment
- Ongoing training
If you’re ready to grow your career with a trusted dealership and deliver outstanding customer experiences, apply today at Honda of Stamford.
Pay: $600.00 per week
Work Location: In person