Job Description
On-Site
Hours: 8:30-5:30
Pay: $24 - $32/Hr
Responsibilities:
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Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return)
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Manage relationships with selected drayage carriers and make urgent communication in case of emergency
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Search plan B drayage carriers in case of lack of capacities
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Share with daily container delivery schedules with drayage carriers
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Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals
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Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
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In case to use pre-pull yard, find the best solutions in time
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Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
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Checking the delivery status and share with customers
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Document corrective actions and improvement plans properly, and verify plan's effectiveness.
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Perform other job related duties as required
Qualifications
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Bachelor's degree preferred or GED
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Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
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Excellent project and people management skills
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Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
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Ability to manage within goals by considering in time, budget and business objectives
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Analytical/focused/data-driven coupled with creative problem solving
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Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
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Advanced proficiency in MS Office Suite and other applications
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Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
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Ability to travel up to 20% in domestic and international
Additional Information
All your information will be kept confidential according to EEO guidelines.
