Housekeeping Supervisor
Reports to: Executive Housekeeper/Hotel General Manager
Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness.
Responsibilities
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Train housekeepers on cleaning and maintenance tasks
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Oversee staff on a daily basis
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Check rooms and common areas, including stairways and lounge areas, for cleanliness
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Schedule shifts and arrange for replacements in cases of absence
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Establish and educate staff on cleanliness, tidiness and hygiene standards
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Motivate team members and resolve any issues that occur on the job
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Respond to customer complaints and special requests
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Monitor and replenish cleaning products stock including cleaning chemicals and supplies
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Participate in large cleaning projects as required
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Ensure compliance with safety and sanitation policies in all areas
Requirements and skills
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Work experience as a Housekeeping Supervisor or similar role
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Hands-on experience with cleaning and maintenance tasks for large organizations
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Ability to use industrial cleaning equipment and products
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Excellent organizational and team management skills
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Stamina to handle the physical demands of the job
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Must be able to lift up to 30 lbs
