Bilingual Sales Associate
Location: Onsite Allen TX - 1003 State Highway 121, TX 75013
Location: In-person
Pay: $22.93 per hour + competitive benefits
Job Type: Full-time / Permanent position
Work Schedule: Monday to Saturday (Monday to Friday 09:00am to 06:00pm / Saturday 09:00am to 02:00pm)
SUMMARY
Provide strong customer service by responding to customer questions about products, policies, and procedures. Resolve customer concerns and complaints to ensure satisfaction. Responsible for cashiering and order processing. Support warehouse operations by receiving, storing, and distributing merchandise, materials, tools, and equipment accurately and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
CUSTOMER CARE
- Greet customers entering establishment and answer phones in a timely, pleasant and professional manner.
- General cashier duties such as: compute, process and record sales transactions, balance cash drawer daily at the start and end of shift, deliver superior customer service and promote sales.
- Administrative duties associated with recording and filing documents for daily sales, managing the system, record-keeping and monthly reports.
- Other duties as assigned.
WAREHOUSE
- Assist in shipping and receiving duties such as: unload trucks, validate merchandise received against what was ordered and check for damage.
- Prepare orders for shipping.
- Sort, move, store &/or distribute merchandise accordingly.
- Assemble customer orders from stock and place orders on pallets or shelves, may also relocate orders to a holding area or shipping department.
- Complete work orders, requests for materials, tools, &/or stock and prepare for relocation in the warehouse, distribution &/or shipping.
- Ensure warehouse and work area is clean, organized, safe and accessible at all times.
- Update the system with daily orders of items received, distributed and shipped.
- Assist with physical inventory count.
QUALIFICATIONS / REQUIREMENTS
- Fluent in Spanish and English (spoken and written).
- 1-3 years of retail sales, customer service, and cashier/POS experience preferred.
- Warehouse experience, including receiving, stocking, and inventory, preferred.
- High school diploma or GED
- Basic computer skills, including Microsoft Word, Excel, and POS systems.
- Strong communication, multitasking, and organizational skills in a fast-paced environment.
- Basic math skills for cash handling and inventory.
- Ability to follow safety procedures and wear required PPE.
- Must be available to work Saturdays (no exceptions).
- Ability to travel up to 15% as needed.
PHYSICAL DEMANDS
- Required to sit, stand, walk, stoop, kneel, crouch, climb or crawl frequently
- Regularly lift and/or move up to ten pounds
- Frequently lift and/or move up to fifty pounds
- Occasionally lift and/or move more than one hundred pounds
Job Type: Full-time
Pay: $22.93 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Are you available to work onsite in Allen on the following fixed schedule? Monday-Saturday, with one weekday off, Mon-Fri from 9:00 AM-6:00 PM, and Sat from 9:00 AM-2:00 PM?
- Briefly describe your previous role, customer service and sales experience, including your responsibilities, sales experience, and the type of customers you helped.
- Are you available to complete an AI interview and/or a short video interview via Microsoft Teams as the next step in the hiring process? Reply YES or NO.
- Are you currently employed? If yes, please indicate your current position and company
- What strengths make you a good fit for this position?
- What are your salary expectations?
Experience:
- Sales: 1 year (Required)
- customer service: 1 year (Required)
- working in a warehouse: 1 year (Preferred)
- Microsoft Office, especially Excel and controls: 1 year (Required)
Language:
- Spanish (Required)
- English (Required)
Willingness to travel:
Work Location: In person
