Follow Your Calling, Find Your Career!!
Salary Range: $43,084.00 - $64,626.00
This is an non-exempt (hourly) position, Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
Position Summary
Provide professional assistance on real property assessment-related issues with all internal and external stakeholders via phone call, fax, mail or email. This position, under direct supervision, is also responsible for determining qualification of properties subject to exemption and exclusion from property tax base; organize and process appeal data for Real Property sections of the Assessor's Office.
The Mecklenburg County Assessor’s office is an environment where you touch and enrich lives every day in countless ways. The work you do in the County Assessor’s Office directly affects every citizen in Mecklenburg County by providing fair appraisals of taxable property, or providing funding for virtually every service in the County. Working for Mecklenburg County Assessor’s office means you will be a part of a dynamic, collaborative and innovative team providing valuation, audit, assessment and appeal services for an amazingly diverse population. Whatever your motivation is, working for the Assessor’s Office provides an opportunity for personal growth, professional development, and to truly make a difference in people’s lives. We welcome talented, high-energy, team and customer focused individuals to join our team and help us meet our mission to ”… provide accurate and timely information to internal and external customers while fostering good relations with those customers and the community.”
Essential Functions
- Process elderly or disabled exclusions per NCGS 105-277 once per month
- Determine eligibility of Agricultural, Horticultural, and Forestland Classifications in accordance with NCGS 105-277.2 through 277.7
- Review appeal for timeliness and validity; review merits and make changes where appropriate and prepare formal exemption appeals cases; testify and deliver written and oral presentations before the Board of Equalization and Review and/or North Carolina Property Tax Commission per NCGS 105-278
- Review property tax exemptions or exclusions applications for qualification in accordance with NCGS 105-275 through 278.8
- Process REI account data, including new construction listings, changes to existing buildings, combinations or subdivisions of land, and changes due to appeals
- Organize and process appeal data for Real Property sections of the Assessor's Office
- Analyze and resolve issues where applicable; elevate matters to appropriate staff as needed
Minimum Qualifications
Experience:
Minimum of two years of experience directly related to appraisal and/or tax assessment or two years of administrative experience.
Education
High school diploma or equivalent
Combination of relevant education and relevant experience accepted?: Yes
Licenses and Certifications
- Certification with the North Carolina Department of Revenue as a County Real Property Appraiser within two years of hire
- (Passing scores on tests in two 30 hour courses in NC Property Tax Listing and IAAO Course 101)
- Certification must be maintained by taking 30 additional hours of coursework/training as required by the North Carolina Department of Revenue every two years
- Annual Motor Vehicle Record (MVR) check required
Knowledge, Skills and Abilities
Knowledge of
- Principles and practices of real property and uses for tax purposes
- Applicable laws, court decisions, and Board of Equalization regulations pertaining to real property exemptions and classifications
- Property tax listing and assessing in North Carolina
- County’s most current schedule of values for appraising real property
- The elements of appeals hearing presentations
- Up-to-date on the annual changes in tax law related to exemptions and exclusions
Skills
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
- Understanding written sentences and paragraphs in work related documents
- Talking to others to convey information effectively
- Collecting, analyzing, correlating and applying relevant information to determine exemption/exclusion qualification
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Using mathematics to solve problems
Abilities
- Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
- Customer Focus/Service: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
- Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions
- Planning and Organizing: Establishing courses of action for self to ensure that work is completed efficiently
Computer Skills
- Proficient in various computer applications including Microsoft Office Suite
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
