The SR Prime Shift Manager is responsible for supporting the overall Steakhouse operation and for the selection, scheduling, directing, training, and development of all F&B staff. This position enforces systems and methods of controls and service, department budget and departmental policies and procedures, and ensures the Steakhouse's performance as a team. In addition, the SR Prime Shift Manager ensures excellence in guest satisfaction through effective training of staff, commitment to the “Sky River Spirit,” and a hands-on and lead by example management style.
- Schedules, directs, supervises, trains, and develops of all Steakhouse staff.
- Ensures compliance with all department and company sales, regulations, policies, procedures, internal controls and government rules and regulations.
- Develops and maintains an elevated level of safety and sanitation standards.
- Follows a requisition system of restocking of location by managing the inventory and order food and beverages, equipment, and supplies.
- Oversees food preparation, portion sizes, and the overall presentation of food.
- Inspects supplies, equipment, and work areas.
- Ensures employees comply with health and food safety standards and regulations.
- Investigates and resolves complaints regarding food quality or service.
- Schedules staff hours and assign duties.
- Maintains budgets and payroll records and review financial transactions.
- Establishes standards for personnel performance and customer service.
- Optimizes profits by controlling food and labor cost and expense daily.
- Ensures compliance with all department and company rules and regulations, policies, procedures and internal controls and
government rules and regulations.
- Promotes positive public and employee relations.
- Must be able to work in any F&B outlet as assigned based on business needs.
- Performs other duties as assigned.
Requirements:
- Must be 21 years or older.
- High school Diploma or education equivalent required.
- 2 years' experience bartending in a high-volume front bar, service bar, and/or fine dining environment or nightclub setting preferred.
- Ability to work in a fast-paced environment.
- Must have a good working knowledge of Mixology, Wines, and Beers. Any formal certification in the study of wines and beers will be helpful.
- 5 years of related experience, 3 years in a supervisory capacity preferred. Preferably in a fine dining environment.
- Thorough knowledge of food and beverage planning and production procedures.
- Possesses a working knowledge of the POS (POINT OF SALE) system.
- Proficient in:
- Opening and closing procedures
- Running reports
- Food knowledge
- Beverage knowledge
- Team Building and Employee Focus
- Demonstrates commitment to guest service excellence and ethical conduct.
Is this position responsible for selling, serving or distributing alcoholic
beverages or do they have comp authority? Yes
Gaming License Required? Yes
Other Certifications? Food Handler, IHS Certification
