Secure your future at Sight & Sound Systems, Inc!
Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area. Since 1994, we have been dedicated to delivering the finest audio, video, and automation solutions to our clients. Our commitment is to listen to their needs, offer the best recommendations, and provide exceptional customer support and service.
As a Project Manager, you will be the technical anchor for SASSI?s most complex residential projects. As a critical advisor to the Production Manager, you bridge the gap between Sales, Operations, and Field Execution. You will manage the Install Coordinator, oversee project quality, and serve as the primary field educator to ensure all work is executed strictly to the "SASSI Way."
Responsibilities
Leadership & Training
- Manage and mentor the Install Coordinator (who handles daily tech scheduling).
- Create road maps for technician training and development.
- Actively train internal AV Technicians and external Subcontractors on SASSI’s installation best practices and documentation standards.
Project Execution & Quality Control
- Serve as the primary technical Point of Contact (POC) on active job sites for site supervisors, builders, and clients.
- Conduct inspections on high-ticket projects through rough, trim, and install phases.
- Act as the final technical escalation point for troubleshooting on job sites, stepping in to go "hands-on" when necessary to meet deadlines.
Process Enforcement (The SASSI OS)
- Review handoffs from Sales and halt any project that lacks necessary details before it enters Production.
- Embody Autonomy without independence—ensure your team escalates issues and strictly avoids "freelancing."
- Lead technical "kick-off” meetings with technicians and participate in weekly Leadership (L10) meetings.
Minimum Requirements
- Minimum two years of professional experience with installation/programming of technology systems onsite in residential settings.
- Advanced troubleshooting experience with home technology systems products.
- Daily commute to our offices in Sterling, VA
- Ability to work Monday through Friday 8:00 AM to 5:00 PM
- Ability to pass a background check to obtain Virginia Department of Criminal Justice Services (DCJS) license
Preferred Qualifications
- Extensive field experience installing, programming, and troubleshooting Control4, Qolsys, Ubiquiti, Eero, Alarm.com, and Lutron
- Active VA DCJS Registration
- Control4 Programmer (C4CT)
- Lutron Certification
- OSHA Certifications
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
