Concierge Security in Somerville, Part-Time Weekends Overnight
Northeast security is seeking Security Concierge Officers for premiere Class A buildings in Somerville.
Pay Rate: $23.00/hour
Schedule: Part-Time Friday-Saturday 11:00pm-7:00am
**Parking is available on-site**
Security Concierge Responsibilities include but are not limited to:
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Concierge will be front facing and a direct representation for not only the building, but the clients that are in the building as well.
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Concierge will need to uphold the client’s appearance and culture at all times along with making guests feel welcomed and approachable.
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Must keep a professional appearance.
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Must remain on post at all times.
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Positive phone demeanor and superior written and verbal communication skills are essential
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Must have a service-oriented mindset and be capable of making every guest feel valued
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Ensure timely notification of all serious incidents.
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Basic computer knowledge
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Maintain effective communications with all assigned security personnel.
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Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Assume other duties as required by either Client or Northeast Security, Inc
Security Concierge Skills:
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Excellent customer service skills and service delivery orientation
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Client Management Skills
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Strong Leadership skills.
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Strong attention to detail
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Strong written and verbal communication skills
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Ability to show responsibility and friendliness towards clients and residents.
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Strong professionalism
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Ability to solve conflict/problem solve.
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Maintain the highest ethical and professional standards.
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Must be able to multi-task and self-manage in a dynamic environment.
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Must be knowledgeable of all company policies and procedures.
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Maintain effective relationships with all levels of the company and client organizations
Security Concierge Requirements:
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5-years of Customer Service Experience required.
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Previous security Concierge experience, or related field/education.
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Neat and professional appearance
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Dependable means of transportation
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Ability to communicate clearly and effectively in English (both written and verbal)
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High School Diploma/GED Equivalent
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Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
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Must be at least 18 years of age.
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