POSITION SUMMARY: Ensure systems run efficiently and securely, requiring strong problem-solving skills and technical expertise.
ESSENTIAL DUTIES:
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Responsible for assisting in the support and service of Cliff Castle Casino’s IT infrastructure systems’ needs.
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Will provide timely MIS service to Cliff Castle Casino's End Users.
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Build and install computers as needed.
- Perform regular maintenance on computers as required per schedules.
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Complete daily work duty detail log
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Pull and install data/audio/video lines as needed.
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Perform other duties as assigned.
QUALIFICATIONS (Indicate if Qualification is Required or Preferred):
Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.
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Required Education: HS Diploma Preferred Education: 2yr Degree
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Work Experience:
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Two (2) years as an IT Technician
- Knowledge, Skills, and Abilities:
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Must possess excellent communication (written and verbal) skills, organizational, and planning skills.
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Must be able to work effectively in a fast-paced, high-stress environment.
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Ability to diagnose basic electronic problems in equipment such as: computers, monitors, data lines, sound systems, phones and printers.
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Professional Licenses & Certifications Requirements:
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Valid certification in at least one of the following: Network+ or Cisco Network Systems.
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Must be 18+ years old and be available for all shifts, including weekends and holidays.
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Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
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Must adhere to all Cliff Castle Casino Hotel policies and procedures.
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Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.
