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Location: Joplin, MO, 64804
We are seeking a highly organized and dependable Caregiver Coordinator to join our team in Joplin, MO. The ideal candidate will be personable, result-driven, and able to handle high levels of stress while maintaining excellent communication with clients, caregivers, and management. This role prefers a current or past Certified Nursing Assistant (CNA) certification, strong phone skills, sales experience, and a solid foundation in HR and problem-solving abilities.
- Coordinate and schedule caregivers to meet client needs efficiently and effectively.
- Serve as the primary point of contact for caregivers and clients, ensuring clear and timely communication.
- Manage caregiver recruitment, onboarding, and retention efforts using HR best practices.
- Utilize sales skills to promote caregiving services and build strong client relationships.
- Handle stressful situations calmly and professionally, resolving conflicts and addressing concerns promptly.
- Maintain accurate records and documentation related to caregiver assignments and client care plans.
- Apply critical thinking and problem-solving skills to optimize scheduling and service delivery.
- Collaborate with management to meet organizational goals and improve overall service quality.
- Certified Nursing Assistant (CNA) certification past or present.
- Proven experience in a caregiving or healthcare coordination role preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Demonstrated ability to handle high-pressure situations with professionalism.
- Experience in sales and client relationship management.
- Basic HR knowledge including recruitment, onboarding, and employee relations.
- Proficient phone skills and customer service orientation.
- Strong problem-solving and critical thinking abilities.
- Personable and approachable demeanor with a focus on results.
- Dependable and committed to maintaining high standards of care and coordination.
If you are a motivated individual with the skills and experience to excel as a Caregiver Coordinator, please submit your resume and cover letter to our hiring team.
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