Broderick, Dusek & DeLeon Orthodontics is seeking a dependable, organized, and friendly individual to join our team as a Digital Lab and Front Desk Coordinator.
This position combines digital lab coordination, administrative responsibilities, and patient-facing front desk support. The ideal candidate is detail-oriented, comfortable managing multiple responsibilities, and committed to providing a positive experience for our patients and team.
Position Details
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Primary Location:
Broderick, Dusek & DeLeon Orthodontics
500 Eisenhower Drive
Savannah, GA
This position will also rotate approximately once per month to our Wilmington Island office to provide front desk coverage.
Pay: $18.00 to $22.00 per hour, based on qualifications and experience.
All training will be provided on site.
Primary Responsibilities - Digital Lab and Appliance Coordination
· Manage digital scans for retainers, aligner trays, and other orthodontic appliances
· Track, organize, sort, and distribute retainers, trays, and appliances when they arrive
· Help maintain an organized and efficient digital lab workflow
· Coordinate with team members regarding pending and completed appliances
Front Desk and Patient Support
· Answer incoming phone calls in a friendly and professional manner
· Schedule and reschedule patient appointments
· Assist patients and families with general scheduling questions
· Provide front desk coverage as needed
· Rotate approximately once per month to our Wilmington Island office to manage the front desk
· Manage the administrative process for patients transferring to another orthodontist due to relocation
· Communicate with patients, families, and outside orthodontic offices regarding transfer records and documentation
Office and Administrative Responsibilities
· Monitor and manage office supply inventory
· Receive, sort, and distribute daily mail
· Assist with other administrative duties as assigned
Qualifications
· Strong telephone and customer service skills
· Friendly, professional, and comfortable interacting with patients and families
· Strong organizational and time-management skills
· Excellent attention to detail
· Ability to manage multiple responsibilities in a busy office environment
· Comfortable learning new software and digital systems
· Reliable transportation and willingness to travel to the Wilmington Island office approximately once per month
· Ability to work independently and as part of a team
Previous dental, orthodontic, medical office, front desk, scheduling, or administrative experience is helpful, but not required. We are willing to train the right candidate.
Benefits
· Medical Benefits offered after one year of employment
· Major holidays off with full pay
· Paid time off available after one year of employment
· 401(k) eligibility after one year of employment
· Complimentary orthodontic treatment for the employee or the employee’s children/spouse after one year of employment
· On-site training
· Supportive and team-oriented work environment
· Opportunity to learn both orthodontic lab and front office operations
Broderick, Dusek & DeLeon Orthodontics is an equal opportunity employer. We welcome applicants who are dependable, positive, detail-oriented, and excited to contribute to a busy orthodontic practice.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Free parking
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Uniform allowance
Education:
- High school or equivalent (Required)
Experience:
- orthodontic assisting: 1 year (Preferred)
Language:
License/Certification:
- CPR Certification (Preferred)
Work Location: In person
