Title: Military & Veterans Education Counselor (00141)
Agency: Brightpoint Community College
Location: Chesterfield - 041
FLSA: Nonexempt
Hiring Range: $52,000 - $60,000
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
Brightpoint offers a robust benefits package, including:
- State of Virginia employee benefits
- Comprehensive health insurance (medical, dental, and vision)
- Virginia Retirement System (VRS) participation
- Generous annual leave and paid holidays
- Remote work flexibility, depending on role and departmental needs
- Professional development opportunities
- Continuous learning programs
- Access to wellness resources and employee assistance programs
Brightpoint Community College invites highly motivated individuals to apply to the Military and Veterans Education Counselor (MVEC) position.
As part of the Military and Veterans Education team, the MVEC will:
- Collaborate with multiple offices to ensure a smooth matriculation process for all students using military and/or veteran benefits
- Assist students and their families in obtaining all appropriate military benefits
- Receive request for certifications, process requests within the established timeframe, document all transactions, upload documents in the document imaging system
- Conduct internal audits every semester
- Assist in the resolution of VA education benefit payment discrepancies and provide academic advising services as necessary
- Participate in outreach events
- Answer phone calls and emails daily
- Must possess the ability to provide service to a diverse population of customers.
- Must possess ability to maintain confidentiality while working with highly sensitive information.
- Must be able to prioritize work and be able to meet defined deadlines.
- Candidates must be able to work a flexible schedule, including some evenings, occasional weekends and teleworking if required.
- Successful completion and passing of a criminal background check will be required.
Additional Considerations:
Bachelor’s degree or equivalent.
Proficiency in the use of PeopleSoft, EAB, Microsoft Office, Teams and Google suite.
Prior experience at a college or university is preferred.
