About Us:
Optimum RV is a premier RV dealership committed to providing quality service and a wide selection of recreational vehicles. We are looking for a skilled and dedicated RV Service Technician to join our service team and ensure our customers' RVs are maintained and repaired to the highest standards.
Responsibilities:
Service Technicians are responsible for diagnosing, repairing, and performing maintenance on a variety of recreational vehicles. The primary duties will include:
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Performing inspections, diagnostics, repairs, and maintenance on RV systems, including electrical, plumbing, HVAC, and structural components.
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Troubleshooting and resolving complex technical issues in a timely and efficient manner.
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Conducting pre-delivery inspections (PDIs) to ensure RVs meet quality and safety standards before delivery to customers.
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Documenting all work performed, including parts used and labor time, in the dealership's service management system.
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Communicating with service advisors and customers to provide detailed explanations of repairs and maintenance work.
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Keeping up-to-date with industry standards, manufacturer guidelines, and technical bulletins.
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Maintaining a clean and organized work area and ensuring tools and equipment are in good working condition.
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Adhering to all safety protocols and company policies.
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All other responsibilities as assigned.
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Willing to learn all aspects of RV repair including house repairs
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Current certification (RVIA/RVDA/RVTI) OR interest in completing online training courses for RVIA certification
Minimum Qualifications:
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Strong knowledge of RV systems, including electrical, plumbing, HVAC, and mechanical components.
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Ability to read and interpret technical manuals, diagrams, and schematics.
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Excellent problem-solving skills and attention to detail.
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Strong communication skills and the ability to explain technical information to non-technical customers.
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Ability to work independently and as part of a team.
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High school diploma or equivalent; RV experience preferred.
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RVIA/RVDA certification or other relevant industry certifications (preferred)
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Experience with computerized diagnostic tools and software (preferred).
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Familiarity with warranty repair processes and documentation (preferred).
Essential Characteristics:
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Customer Focused: We listen, solve problems, and stay focused on our mission.
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Humble: We stay coachable and always learning, confident in our skills but never arrogant.
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Reliable: We keep our word to our team and our customers-doing what we say every time.
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Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.
Benefits:
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Competitive wages
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401K
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Medical insurance
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Dental insurance
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Vision Insurance
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Company-Paid Life insurance
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Supplemental Life Insurance
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Short- & Long-Term Disability
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Critical Illness, Accident and Hospital Indemnity coverage
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EAP
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Wellness Program including Gym Reimbursement
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Vacation, Personal Time & Holiday pay
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
