Brooklyn Chrysler Dodge Jeep Ram is expanding and looking for an Experienced Service Advisor / Service Writer to join our high-performing team. If you have experience with domestic brands such as Chrysler, Dodge, Jeep, Ram, Chevy, or GMC, we want to talk to you! Dispatch experience is a strong plus.
This is an exciting opportunity to work with a busy, established dealership in the heart of Brooklyn, offering competitive pay, excellent benefits, and long-term career growth.
Why Work With Us?
Competitive annual pay $66,000 – $125,000 (DOE & bonus potential)
Full benefits package: medical, dental, vision, 401(k), PTO
Opportunity to work with a high-volume, reputable Chrysler Dodge Jeep Ram dealership
Professional growth, factory training, and advancement opportunities
Supportive, team-driven culture in a modern dealership environment
Your Role & Responsibilities
Serve as the primary point of contact for customers during the service process
Greet customers in person or by phone, schedule appointments, and ensure timely vehicle diagnosis
Clearly explain recommended services, repairs, and associated costs
Maintain strong communication between customers and technicians to ensure smooth workflow
Generate repair orders, invoices, and ensure all documentation meets compliance standards
Educate and advise customers on vehicle maintenance and repair needs
Assist with dispatching repair orders to technicians when needed
Ensure an excellent customer experience by delivering on-time, high-quality service
Attend team meetings, training sessions, and contribute to continuous improvement
Qualifications & Skills
2+ years dealership Service Advisor / Service Writer experience REQUIRED
Experience with Chrysler, Dodge, Jeep, Ram, or other domestic brands strongly preferred
Dispatch experience is a PLUS
High school diploma or GED required (post-secondary automotive training a plus)
Strong knowledge of automotive mechanical and electrical systems
Excellent customer service, sales, and communication skills
Professional appearance with a friendly, outgoing personality
Ability to remain professional and calm under pressure in a fast-paced environment
Valid driver’s license with a clean driving record
Computer proficiency (CDK experience a plus)
Team-oriented, dependable, and highly organized
Benefits
Health, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Ongoing training and professional development
Career advancement opportunities within the dealership
Ready to Grow Your Automotive Career?
If you’re a motivated Automotive Service Advisor, Service Writer, or Service Consultant with dealership experience and a passion for delivering exceptional customer service, apply today to join Brooklyn Chrysler Dodge Jeep Ram.
